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Questions posted by techs the last day or so:

Manufacturer: Maytag

Type of Appliance: Dishwasher

Model Number: MDB9979SKZ0

Problem Statement (State what is the appliance doing that it should not be doing, and what it's not doing that it should be doing.): Improper install. No wash.

What diagnostics have you already done?: Diagnosed failed wash pump. Unable to uninstall. Identify improper power supply and drain line straight down

through floor.

Next!

Manufacturer: LG

Type of Appliance: Washing Machine

Model Number: WM6500HBA

Problem Statement (State what is the appliance doing that it should not be doing, and what it's not doing that it should be doing.): Water in detergent housing after cycle completes.

What diagnostics have you already done?: Ruled out clogged jets and clogged ports in housing. It’s just a small puddle of water but customer says it’s just started and wasn’t doing it before. They have had machine for about a year.

How much water is normally left behind? I’m new to washers I mainly work on refrigerators. But trying to broaden my horizon at the moment.

Next!

Manufacturer: GE

Type of Appliance: Fridge

Model Number: GNE27JMMNFES

Problem Statement (State what is the appliance doing that it should not be doing, and what it's not doing that it should be doing.): Water getting to filter housing and not out of it.

What diagnostics have you already done?: Replaced housing. Did not solve the problem. Customer claims filter is new.

The valve hums when the filter is installed so I assume the RFID is working properly. We attempted to use a dummy from Amazon, but it would do nothing, likely due to no chip in dummy. What am i missing? Thanks for any help! 

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